It’s a sigh of relief for many homeowners to know that their window and door products are protected by warranties. Our strong warranty coverage is one of the main reasons why Renewal by Andersen® is renowned across the country as a top door and window company. In this post, we share a quick guide on window and door warranties.
1. Understand the Coverage
First, you’ll need to know what is covered. For instance, our warranties will cover the cost of repairing or replacing the windows due to faulty installation or manufacturing defects. But if the damage was caused by unauthorized modifications or aftermarket parts, then the warranty might be rendered void. You’ll need to get to the root cause of the damage first.
2. Prepare Necessary Documentation
It’s important to prepare the proper documents to make the warranty claim smoother with your residential window replacement contractor. First, provide the serial number of your product. Afterwards, describe the problem you’ve encountered as well as the kind of fixes you’ve attempted. Finally, provide your address and contact number so we can get back to you. Once you’ve supplied all the necessary information, one of our sales representatives will get back to you after investigating the claim.
3. Evaluation and Finalization
After we’ve contacted you, we’ll notify you regarding the status of your claim. We will then arrange the proper course of action. The warrantied services will be done by an authorized representative from Renewal by Andersen who is trained and certified to handle all our products.
When in need of exceptional and energy-efficient replacement windows for your home, the name to call is always Renewal by Andersen of Southwest Missouri. We proudly serve Springfield, MO, and the surrounding areas. Call us today at (417) 268-9301, or fill out this contact form to schedule your consultation.