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A Brief Guide on the Renewal by Andersen® Warranty

It’s a sigh of relief for many homeowners to know that their window and door products are protected by warranties. Our strong warranty coverage is one of the main reasons why Renewal by Andersen® is renowned across the country as a top door and window company. In this post, we share a quick guide on window and door warranties.

 Renewal by Andersen® Warranty

1. Understand the Coverage
First, you’ll need to know what is covered. For instance, our warranties will cover the cost of repairing or replacing the windows due to faulty installation or manufacturing defects. But if the damage was caused by unauthorized modifications or aftermarket parts, then the warranty might be rendered void. You’ll need to get to the root cause of the damage first.

2. Prepare Necessary Documentation
It’s important to prepare the proper documents to make the warranty claim smoother with your residential window replacement contractor. First, provide the serial number of your product. Afterwards, describe the problem you’ve encountered as well as the kind of fixes you’ve attempted. Finally, provide your address and contact number so we can get back to you. Once you’ve supplied all the necessary information, one of our sales representatives will get back to you after investigating the claim.

3. Evaluation and Finalization
After we’ve contacted you, we’ll notify you regarding the status of your claim. We will then arrange the proper course of action. The warrantied services will be done by an authorized representative from Renewal by Andersen who is trained and certified to handle all our products.

When in need of exceptional and energy-efficient replacement windows for your home, the name to call is always Renewal by Andersen of Southwest Missouri. We proudly serve Springfield, MO, and the surrounding areas. Call us today at (417) 268-9301, or fill out this contact form to schedule your consultation.

Reviews

"Excellent service and product! They checked in with me every few weeks while we were waiting for the order. I was impressed with Sam, who measured my windows and headed the installation crew. He was respectful and patient with his team. They cleaned up after themselves. Before the new windows I had huge windows that didn’t open. Now I feel much safer and get better temperatures in those rooms."

Kimberly Kester
Jul 18, 2022

"My experience with Anderson Renewal was amazing! From the first meeting with Miranda to choose my windows and doors to the installation provided by Tim and his crew was a pleasure! I just bought a home built in the 1960's that needed new windows and a new double front door with sidelights. As everyone knows Anderson Windows are great, but it was the people I interacted with from Anderson that made it such a great experience. It took three days for the windows and door to be installed and they "worked" every minute they were here. My huge front door took most of the day to install because they had to put in a new header and other improvements to make it fit! They even put up new drywall on the inside. Many people in the neighborhood have stopped by to comment on my beautiful front door! I think the crew left my house cleaner than it was before they started! Constantly cleaning up after themselves. I am thrilled with my windows and feel lucky to have met the team at Anderson."

Kimberly Wilson
Jul 17, 2022

"Very professional staff . No pressure sales. The job they do is neat and clean, no cleanup left for the owner. Communication is great. Always informed on the status of of your product, AND the tin of cookies you receive afterwards is a pleasant plus."

Peggy Spivy Morse
Jul 13, 2022

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